Terms and conditions

GENERAL CONDITIONS FOR THE SERVICES OFFERED BY DIGITALIZATODO THROUGH DIGITALIZATODO.ES OR DIGITALIZATODO.COM

Digitalizatodo is a trademark, the responsible party being Digitaliza Recuerdos SL with CIF B-73820417, hereinafter Digitalizatodo.

All orders, unless expressly stated otherwise in writing, will be subject to the following general conditions once the quote is accepted:

FIRST: The client declares that the materials sent for digitization are their property. In the event that they request the digitization of copyrighted material, the client will be the one to request the relevant authorization, unless it is made for private use and backup purposes. Should there be any type of claim from the author, the client exonerates Digitalizatodo from all responsibility.

SECOND: Digitalizatodo offers a 100% guarantee. Upon receiving any order, a free test is offered to the client so they can assess the quality of the work. Once received, they must reply whether we proceed with the work. In the event that the client is dissatisfied with it, the material will be returned at no cost to the client.

THIRD: Once the quality of the work is accepted by the client, the order will proceed under the same conditions accepted in the free test, finishing it within the timeframe agreed upon in the quote. It will be then that Digitalizatodo will send a bill detailing the total amount for the work to be paid into the bank account designated in the bill. The client has a claim period of 10 days following the delivery of the finished work, with Digitalizatodo resolving the incident, if any, in the shortest possible time.

FOURTH: Digitalizatodo reserves the right of ownership of the digitized material until payment of the accrued bill is made effective.

FIFTH: The collection and delivery of the material to be digitized will be done by Digitalizatodo for orders over €300 and will be done by any of the courier companies contracted by Digitalizatodo. For the rest, the client chooses the means of transport they prefer, always advising against sending by regular mail.
For cases in which collection and delivery are made by Digitalizatodo's couriers, please note that the insurance covers up to a maximum amount of €500.00. If the client wishes to insure their shipment for a higher amount, they must expressly state this and pay the resulting difference.

SIXTH: The files generated from the digitization will be kept by Digitalizatodo for a maximum period of 1 month, and the client may request an extension of this period. Digitalizatodo always handles the material with extreme care and therefore no damage will occur to it. If we observe that upon arrival the material is deteriorated or broken and the client has not clearly expressed this in the acceptance of the quote, Digitalizatodo will review it within a maximum period of 48 hours and notify the client.

SEVENTH: Digitalizatodo reserves the right to return any material without digitizing it if its content is of an extremist, racist, violent, immoral nature, contrary to human rights or xenophobic, as well as to report it to the competent authorities.

LEGAL NOTICE

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the identifying details of the company are set out below:

Company Name: DIGITALIZA RECUERDOS S.L
VAT Number (CIF): B73820417
Registered Office: Calle Purísima, 4, 1G, 30110 Churra, Murcia, Spain
Email: info@digitalizatodo.com
Phone: +34 638 83 97 76
Commercial Register: Sheet MU-83815, Volume 3004, Folio 86. IRUS: 10001561946791.

1. Purpose of the website

These general conditions of use govern the services offered on the website www.digitalizatodo.com (hereinafter, the WEBSITE), entered into by DIGITALIZA RECUERDOS S.L (hereinafter, The COMPANY) and, on the other hand, the USER. The COMPANY's main activity is document digitization. Accessing the website means the USER acknowledges and accepts these conditions.

2. Access to the website

USER access implies no obligation or guarantee on the part of The COMPANY. We reserve the right to suspend, limit, or cancel access and the applicable conditions, with prior notice on the page. The COMPANY will not be responsible for access speed, nor for any anomalies, malfunction, or deterioration of users' equipment resulting from use of the website. The service is provided for an indefinite period and may be discontinued at any time.

3. Content and Intellectual Property

The website's main language is Spanish. The COMPANY may modify or remove content without prior notice.

Permitted use: Any use of the website must be strictly private.

Prohibitions: The copying, reproduction, distribution, transformation, or public communication of the content without prior written authorization is expressly prohibited. The trademark, trade names, or content may not be used for the user's own or third-party advertising purposes.

Links: The COMPANY is not responsible for the reliability, speed, or content of hyperlinks to third-party websites, nor for any viruses resulting from accessing them. The information on the website and the contact inbox is purely informational and does not create any legally binding effects.

4. User obligations

Users agree to use the website in accordance with the Law, morals, and public order. They must not carry out actions that damage, overload, or slow down the website, nor use the forms or email addresses for unlawful, harmful, offensive, xenophobic purposes or to condone violence. The USER will be solely responsible for the consequences arising from misuse of the website, and The COMPANY may seek liability for damages to third parties or administrative penalties.

5. Minors

Minors must obtain permission from their parents, guardians, or legal representatives before accessing the services or content of the website. Access by unauthorized minors is prohibited.

6. Jurisdiction and applicable law

These conditions are subject to current Spanish legislation. For any dispute, the parties will submit to the Courts and Tribunals of the user's domicile. You can consult the European Union's online dispute resolution platform (EU Regulation 524/2013) at the following link: https://ec.europa.eu/consumers/odr/main/